Terms & Conditions
General Terms & Conditions
The web sites www.akukoshop.com, www.akukoworld.com and its sub-domains are run by Akụkọ Sweden AB, a legal entity incorporated in Sweden with company registration number 556951-4630, Norra Grängesbergsgatan 28, 21450 Malmö, Sweden. With the denominations ”we,'' ”our”, and “us” are meant Akụkọ Sweden AB. If you are below 18 years of age you need permission from your legal guardian to place an order in the Online Shop. By using the Online Shop and/or placing an order, you accept these general terms and conditions (the ”General Terms and Conditions”). Akụkọ Sweden AB reserves the right to – from time to time - amend these General Terms and Conditions. Any changes that Akụkọ Sweden AB makes will enter into force no earlier than thirty (30) days after the revised General Terms and Conditions have been made available in the Online Shop.
Ordering & Acceptance of Purchases
Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors. Akụkọ Sweden AB does not guarantee that all items included in the Online Shop are in stock at the time of your ordering meaning that items in your shopping basket are not reserved and therefore may no longer be available once you place your order. In the event that an item is unavailable, we will contact you as soon as possible by e-mail to the e-mail address that you have provided to us at the time of your placing of the order. After submitting your order in the Online Shop, we will send you an order summary to the e-mail address that you have provided to us at the time of your placing of the order. The order summary contains your order number, details of the item that you have ordered and delivery particulars. Please note that the order summary is not an acceptance of the order but a mere acknowledgement that we have received your order. Once the order has been processed and we see that the items that you have ordered are available and that all other information that you have provided is complete, we will send a confirmation of your purchase to the e-mail address that you have provided to us at the time of your placing of the order. The confirmation of your purchase contains shipping information. We ship your order within 24 hours after the order confirmation. Make sure to submit the correct billing and shipping address to avoid delivery delays. We do not accept delivery to post office boxes, army post office addresses or to any similar addresses. We reserve the right to – in our total discretion – not accept your order.
We reserve the right to change the prices of the items sold in the Online Shop at any time and without any notice. Change in price will of course not apply for items already purchased by you. Akụkọ Sweden AB reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such a case we will notify you by email to the email address that you have provided to us at the time of your placing of the order. If we are unable to contact you, your order will be automatically cancelled. If you have been charged the wrong amount in the Online Shop, Akụkọ Sweden AB will give you the option of placing a new order with the correct price or canceling your order. Periodic sales and/or campaign offers are valid - unless otherwise stated - as long as the items are available in stock and/or until the end date of the periodic sale and/or the campaign offer is reached under the terms specified in each offer/campaign.
European Union countries (excl. Åland Island) All prices shown in the Online Shop include applicable Value Added Tax (VAT), but exclude delivery charges (see information on delivery charges below). Non EU countries (incl. Åland Island) Please bear in mind that all items ordered from our Online Shop are shipped from Sweden. This means that if you live outside the European Union or on Åland Island, you will not be charged for VAT under Swedish laws, but you can, and probably will, be charged for tax, duty, import, brokerage fees and/or other additional fees (“Additional Fees”) upon receiving the package. Note that you, as a customer, are responsible for payment of the Additional Fees - Akụkọ Sweden AB will not compensate you for the Additional Fees that may be added to deliveries outside of EU. Akụkọ Sweden AB is unable to calculate the exact amount of Additional Fees, since these Additional Fees are imposed directly by your local customs. Please note that Akụkọ Sweden AB doesn’t take any part of these Additional Fees as they are out of our control. We recommend that you contact your local customs office before placing your order, for further information on current Additional Fees. UPS will invoice you for these Additional Fees upon delivery of your order, through cash, check or invoice, and needs to be paid in for you to be entitled to collect the package.
We accept all major credit cards; VISA, Mastercard, American Express, Maestro and Discovery as well as Swish, PayPal and Klarna.
Akụkọ Sweden AB reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data that you have provided correlates with the address data of the credit or debit card. We may refuse orders depending on the result of these controls.
It is advisable to make sure that you have sufficient funds on your credit or debit card before you place your order. Credit card companies may block foreign and/or online purchases for security reasons why you need to contact your credit card company and ask them to remove such blocks if applicable.Klarna account
Akụkọ Sweden AB reserves the right to check the validity of the Klarna account that you use for payment. Akụkọ Sweden AB also reserves the right to check that there are enough funds to cover your purchase and validate the billing address details that you have entered. For Klarna, the applicable amount will be reserved on your Klarna account immediately in connection with your placement of your order but will not be debited until your package is dispatched.
You have the right to cancel your purchase within fourteen (14) days from the date of receipt of the item or from the day you received the last item in an order of several items in your possession. You can exercise your right to cancel your purchase immediately after your purchase and do not need to wait until you have received the purchased item. You can invoke your cancelation right by sending an e-mail to us to firstname.lastname@example.org in which you state that you would like to invoke your cancelation right. To cancel your purchase you furthermore need to fill in the return form included in your package and specify what item that you are returning. If you have lost your return form, please contact us at email@example.com
You may also use a standard form to exercise your right of cancellation, which you can find on the respective National Board for Consumer Policies' website (in Sweden: www.konsumentverket.se). Please be informed that you need to return the items at your own expense and without undue delay and no later than within fourteen (14) days from the time you notified us on that you wanted to use your cancelation right. When possible, Akụkọ Sweden AB kindly asks you to return your purchased item in its original packaging even if this is not a requirement in order for you to be able to return the item. In relation to limited edition items, please note that the packaging is considered a big part of the item.
Please return your item to:
Akụkọ Sweden AB
200 41 Malmö
Akụkọ Sweden AB will refund what you have paid, including the freight and delivery charges. However, if you choose to cancel/return only part of your order Akụkọ Sweden AB will not refund any freight or delivery charges, since the same charges apply no matter how many items you order. The refund will be made as soon as possible and within fourteen (14) days from Akụkọ Sweden AB's receipt of your message regarding cancellation, provided that Akụkọ Sweden AB, by this date, has received the item that you would like to return or that you have provided Akụkọ Sweden AB with proof of that the item being sent to Akụkọ Sweden AB. Refunds will be made to the credit or debit card or Klarna account used for placing the order. If you want a refund for your duties and/or taxes for refunds outside the European Union, you´ll need to contact your local UPS Access Point or UPS Customer Service. Please be informed that you stand the risk for the return transportation of the item to Akụkọ Sweden AB meaning that you are responsible for any damage or loss of the item you are returning during the transportation of the item back to Akụkọ Sweden AB In light of this we recommend that you send the package using a delivery service that insures you for the value of the items. Akụkọ Sweden AB recommends that you always save the receipt until the return of your item has been completed. Your right to cancel your purchase as described above does not apply for sealed packages with e.g. underwear or swimwear for which the seal has been broken by you. Please note that Akụkọ Sweden AB will not compensate you for the return freight or delivery charges. Furthermore, if your handling of the item that you are returning has resulted in a decreased value of the item due to wear or handling to an extent beyond what is reasonable in order for you to try out/test the item, Akụkọ Sweden AB will make a deduction of the refund corresponding to the amount of the loss of value of the item.
Content and Colors
Although Akụkọ Sweden AB strives to display the correct texts, images and pricing in the Online Shop, errors may occur. We can furthermore not guarantee that colors in the Online Shop will be true to life, this depends partly on the color settings of your computer and the settings of your monitor.
In order to be able to use and place an order in the Online Shop by making use of your device, there could be certain technical requirements. You may, for example, need to install certain software, such as a regular web browser. If your device does not meet the technical requirements, you will, via pop-up boxes or similar, get information about what software or the like that you will need to install in order to use and to place an order in the Online Shop.
Akụkọ Sweden AB's aim is that the Online Shop shall work satisfactory at all times. However, the Online Shop is provided as it is and with the quality it has.
Should any provision of these General Terms and Conditions or part thereof be void or invalid, the other provisions of these General Terms and Conditions shall remain in force and the provision may be amended to the extent such invalidity materially affects the rights or obligations of you or Akụkọ Sweden AB under these General Terms and Conditions.
In case of force majeure (e.g. war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events) the contract between you and Akụkọ Sweden AB can be partially or fully terminated by Akụkọ Sweden AB.
These General Terms and Conditions are governed by Swedish law, without regard to its conflict of law provisions. Contact our Customer Care Support if you are dissatisfied with the items that you have purchased from the Online Shop. If you cannot come to a solution with our sales support that you are pleased with, you can turn to your local Board for Consumer Disputes (in Sweden, The Sweden National Board for Consumer Disputes, address: The National Board for Consumer Disputes, P.O. Box 174, SE-101 23 Stockholm, Sweden) or to the European Commission's online dispute resolution platform: http://ec.europa.eu/odr. We do not undertake to participate in alternative dispute resolution procedures, but will take a final position on this matter when applicable.